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Conquering the First Mile in Transportation Engineering with the driveWay App

Conquering the First Mile in Transportation Engineering with the driveWay App

Christopher Paschal Christopher Paschal November 8th, 2018

When people think of Wayfair, they often think of the slick website, catchy TV ads, and personable customer service. They also obviously think of furniture. What they don’t think about, however, is how that furniture gets to the customer. Many people don’t realize that UPS and FedEx won’t bring a…

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How We Use Machine Learning and Natural Language Processing to Empower Search

How We Use Machine Learning and Natural Language Processing to Empower Search

Avatar Suyash Sonawane October 15th, 2018

Search is critical to the customer experience at Wayfair. What we show on the first page of results is incredibly important for users. The graph below shows what many people might already know when it comes to browsing and search habits: The majority of customers rarely look beyond the products…

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