When people think of Wayfair, they often think of the slick website, catchy TV ads, and personable customer service. They also obviously think of furniture. What they don’t think about, however, is how that furniture gets to the customer. Many people don’t realize that UPS and FedEx won’t bring a…
Moving a couch across multiple countries to land in your living room, a couple of days after placing an order, is a challenging business. The Transportation Engineering team at Wayfair, who look after the transportation portion of our logistics, knows this all too well. This capability has given us a…
As an engineering leader, it can sometimes be a real struggle to make the work of your teams visible, especially in a problem space that doesn’t reside in traditional customer-facing areas. Without that visibility, it can be hard for team members to feel really great about what they’ve accomplished. To…
